Marriott International was the host of this three day conference
focusing on the latest improvements and innovations in the
hospitality industry.
Featured topics included Marriott Global and
North American property updates, the latest in the ever changing
environment of group air travel by conference co-sponsor partner
American Airlines and presentations by leading industry experts.
Daniel Burrus, one of the leading technology
forecasters and strategists, gave the keynote address. Jim Feldman,
a nationally renowned speaker and author, delivered a program that
demonstrated how to develop experiences that exceed customer
expectations. A separate presentation on understanding the four
generations that make up the current workforce was most informative.
